Last updated: May 1, 2026
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, company name, and similar contact details submitted through our inquiry or contact forms.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
- Communications: Records of correspondence including emails and SMS/MMS messages exchanged between you and Softlogs as part of service delivery.
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Send project updates, deliverables, and status communications via email or SMS/MMS
- Manage our business relationship and client engagements
- Improve our website, services, and internal processes
- Comply with applicable legal obligations
3. SMS / MMS Communications
By providing your phone number through our website contact form, you consent to receive SMS/MMS messages from Softlogs related to your project or service engagement. Message and data rates may apply. Message frequency varies based on project activity.
- To opt out of SMS/MMS communications at any time, reply STOP to any message you receive from us.
- To request help or additional information, reply HELP.
- Your phone number and consent information will not be sold or shared with third parties for marketing purposes.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
- With trusted service providers who assist in operating our website or delivering our services, under strict confidentiality agreements
- When required by law, regulation, or valid legal process
- To protect the rights, property, or safety of Softlogs, our clients, or others
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. You may request deletion of your data at any time by contacting us.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can configure your browser to refuse cookies, though some features of the site may not function properly as a result.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Company: Softlogs
- Email: support@softlogs.co
- Website: https://softlogs.co
