Last Updated: August 18, 2026
Softlogs respects your privacy and protects information collected through softlogs.co.
We may collect your name, email, phone number, company details, project information, IP address, browser data, and website activity when you contact us or use our services.
We use this information to:
- Respond to inquiries and provide services
- Manage projects and client communication
- Send requested email or SMS/MMS updates
- Improve our website and services
- Meet legal and security requirements
We do not sell personal information. Mobile numbers and SMS opt-in consent are not shared with third parties for marketing purposes.
We may use cookies and trusted service providers to operate and improve our website. Reasonable security measures are used to protect your data.
You may request access, correction, or deletion of your information.
Contact: support@softlogs.co
1. Information We Collect
We may collect information directly from you, automatically through your use of our website, or through service providers that help us operate our business.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website
- Pages viewed
- Links clicked
- Date and time of visits
- Time spent on pages
- Website interactions
- Cookie identifiers and similar technical information
We may use this information to understand how visitors use our website, maintain website security, troubleshoot problems, and improve website performance.
3. How We Use Your Information
Softlogs may use personal information for purposes including:
- Responding to inquiries
- Preparing quotations or project proposals
- Scheduling consultations
- Providing requested services
- Communicating about active projects
- Delivering project files, updates, and revisions
- Providing customer and technical support
- Managing client relationships
- Processing administrative and business records
- Improving our website and services
- Understanding website performance and visitor behavior
- Preventing fraud, misuse, and security threats
- Maintaining and protecting our systems
- Sending service-related email or text communications
- Maintaining records required for business or legal purposes
- Enforcing our agreements and policies
- Complying with applicable laws and legal requirements
We do not use personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or consent where required.
4. SMS and MMS Communications
If you voluntarily provide your phone number and consent to text communications, Softlogs may send SMS or MMS messages regarding your inquiry, consultation, project, service request, support request, or existing business relationship.
Message frequency may vary depending on your project or communication activity.
Message and data rates may apply according to your mobile carrier.
5. Email Communications
We may use your email address to:
- Respond to inquiries
- Send proposals or quotations
- Communicate about projects
- Send invoices or administrative information
- Provide support
- Send service-related updates
Where permitted and where appropriate consent has been obtained, we may also send information about our services.
You may unsubscribe from promotional email communications by using the unsubscribe option provided in those communications or by contacting us directly.
You may continue to receive essential transactional or project-related communications when necessary to provide requested services.
6. Cookies and Similar Technologies
Softlogs may use cookies, analytics technologies, pixels, and similar tools to operate and improve our website.
Cookies may help us:
- Remember website preferences
- Understand visitor activity
- Measure website traffic
- Analyze website performance
- Improve navigation and usability
- Detect technical problems
- Maintain website security
- Understand how visitors arrive at our website
Some cookies are necessary for the website to function properly, while others may support analytics or other optional features.
You can manage or disable cookies through your browser settings. Blocking some cookies may affect the functionality or performance of certain website features.
7. Analytics and Third-Party Technologies
We may use third-party technologies and service providers to understand website usage and operate our digital services.
These providers may process limited information such as:
- IP addresses
- Device information
- Browser information
- Website interactions
- Cookie identifiers
- Page views
Their handling of information may also be governed by their respective privacy policies.
Where legally required, we will obtain appropriate consent before activating non-essential tracking technologies.
8. How We Share Information
Softlogs does not sell or rent personal information.
We may share information with trusted third parties only where reasonably necessary for legitimate business purposes.
These may include:
Service Providers
We may work with providers that assist us with:
- Website hosting
- Cloud infrastructure
- Email services
- Business communications
- Analytics
- Customer support
- Project management
- Cybersecurity
- Data storage
- Payment or accounting services
- IT operations
Such providers may only receive information reasonably necessary to perform services on our behalf.
9. Client and Project Information
During a project, clients may provide Softlogs with files, content, business information, credentials, datasets, design materials, or other information necessary to complete requested work.
We use such information only as reasonably necessary to:
- Perform contracted services
- Complete requested work
- Provide technical support
- Communicate with the client
- Maintain necessary business records
- Meet legal or contractual requirements
Clients are responsible for ensuring they have the necessary rights and permissions to provide personal information, files, content, or data to Softlogs for processing.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain client and project records
- Complete business transactions
- Resolve disputes
- Maintain security
- Fulfill contractual responsibilities
- Meet accounting, tax, or legal obligations
- Establish or defend legal claims
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
11. Data Security
Softlogs uses reasonable administrative, organizational, and technical safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no website, electronic transmission, network, storage system, or internet-based service can be guaranteed to be completely secure.
You should therefore use reasonable care when transmitting sensitive information online.
22. Contact Softlogs
If you have any questions or concerns about this Privacy Policy, please contact us:
- Company: Softlogs
- Email: support@softlogs.co
- Website: https://softlogs.co
